Data Privacy Policy
This Privacy Policy explains how Night Luck collects, uses and protects personal information when you register, play or otherwise use our site and services. We take your privacy seriously and set out below the types of data we process, how we use it, how it is protected and the rights you have in relation to your personal information.
Types of data we collect
Personal data
We collect information you provide when you open an account or contact us, such as your name, date of birth, email address, postal address, telephone number and identity documents where required for verification. We also record account credentials, communication preferences and any information you supply for customer support or payments.
Technical data
When you visit our site we collect technical data including IP address, device type, browser and operating system, cookie identifiers, and basic location data. This helps us deliver the service, detect fraud and improve site performance.
Transactional and activity data
We keep records of your transactions and activity on the site, such as deposits, withdrawals, bets, game history, bonus activity and interaction with promotions. We may also retain logs of failed login attempts and security events to protect accounts.
How we use your information
We use personal data for account administration, payment processing, customer support, fraud prevention and to fulfil legal or regulatory obligations. We may also use aggregated or anonymised data for analytics and service improvement. Where we rely on consent for marketing, you can withdraw consent at any time.
Data protection practices
We implement appropriate technical and organisational measures to protect personal data, including access controls, encryption of sensitive information and regular security reviews. Access to personal data is restricted to authorised personnel and third-party service providers who process data on our behalf under contract.
Cookies and tracking technologies
We use cookies and similar technologies for essential site functions, analytics and to tailor content. You can manage cookie preferences through our cookie settings on the site and via your browser controls. Blocking cookies may affect site functionality.
User rights
You have rights in relation to your personal data, including the right to access, correct, restrict or object to processing, request deletion and request a copy of your data in a portable format. Where processing is based on consent you may withdraw that consent at any time.
Access, correction and deletion of data
To exercise your rights or update your information log into your account or contact our support team. We will ask you to verify your identity before making changes. In some cases we may retain limited records to comply with legal obligations or to resolve disputes.
Information sharing and third parties
We may share information with payment processors, game providers, identity verification and fraud-prevention services, analytics providers and other suppliers who perform services on our behalf. We may also disclose personal data where required by law or by competent authorities. Contracts and safeguards are used where third parties process data on our behalf.
Privacy policy updates
We may update this policy from time to time. Material changes will be communicated via the site or your account. Please review this policy regularly to stay informed about how NightLuck handles your personal information.
If you have questions or wish to contact us about privacy, please email [email protected].